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Analysis of Government Web Sites

Page history last edited by PBworks 16 years, 3 months ago

The Evolution of county e-government in state of Florida

Growth Development services

Abstract: This research represent the content-based analysis of all county web-sites in state of Florida with emphasis on development of e-services in area of growth management.

Stages of e-government development:

Step 1: Providing useful information on webs-site. In growth development divisions it usually includes department structure, contact information, explanation of application process for the such services as building, developmental, planning, zoning, and addressing permits.

Step 2: Providing downloadable application forms for building, licensing, development, addressing and zoning. Downloadable forms can be accomplished by checklists, instructions, references to the GIS-based maps. Forms usually divided by the type of customer.

Step 3: Providing customized information from existed database. Such services can include providing GIS-based maps specified by customer parameter, search engines for issued permits or licensed constructors, scheduling inspections from existing calendar.

Step 4: Providing complete online services. Such services exclude any interaction between county employees and customers other than through the county web-site. Service starts from on-line application and conclude by complete service result (issued permit, license, approved plan)

Steps of e-government development	Information on web	Downloadable information	Request for customized information		Complete government action online
county	Application process explanation	Application forms	Search engine for GIS based information	Search for permit/licensed constructor/ schedule inspection	e-permitting	e-licensing
Alachua http://www.co.alachua.fl.us/	Building permit	Building, housing, development, zoning	yes	no	no	no
Baker http://bakercountyfl.org/	no	no	No	no	no	no
Bay http://www.co.bay.fl.us/bcds/index.html	Building, licensing, addressing	Licensed constructors, planning, zoning, addressing, building	No	Yes	Yes through ACEELA, Inc. e-gov solutions	no
Bradford http://www.bradford-co-fla.org/	n/a	n/a	n/a	n/a	n/a	n/a
Brevard http://countygovt.brevard.fl.us/bcc/#	Building permit	Building, planning, zoning	No	no	Building minor permit	no
Broward http://www.broward.org	Building permit, zoning permit	Building, planning, zoning	No	no	no	no
Calhoun http://www.calhoun-mi.com/Government/Departments/OverviewDepartments.htm	Planning, addressing	Planning, addressing,	No	no	no	No
Charlotte http://www.charlottefl.com	Building, planning, zoning	building	yes	yes	Yes Building permit	Licensing renewal
Citrus http://www.bocc.citrus.fl.us/	no	building	No	yes	Yes Building permit	No
Clay http://www.claycountygov.com/	Building, licensing, zoning	zoning	No	no	no	no
Collier http://www.co.collier.fl.us/	Building, planning, zoning	planning, zoning		yes	no	no
Columbia no web-site
Dade http://miamidade.gov	Building, planning, zoning	Building, zoning	no	yes	yes	Licensing renewal
DeSoto http://www.co.desoto.fl.us/gen/index2.html	yes	no	No	yes	no	no
Dixie No web-site
Duval http://www.coj.net/Departments/Tax+Collector/Default.htm	Building, development	Building, development	yes	no	no	no
Escambia http://www.co.escambia.fl.us/	no	no	No	no	no	no
Flagler http://www.flaglercounty.org/	Building, development	Building, development	No	No	no	no
Franklin http://www.franklincountyflorida.com/	Building, zoning, licensing	Building, zoning, licensing	No	no	no	no
Gadsden No web-site
Gilchrist www.co.gilchrist.fl.us	building	building	No	no	no	no
Glades http://www.gladescofl.us/	no	no	no	no	no	no
Gulf http://www.gulfcountybusiness.com/	building	Building, planning	No	no	no	no
Hamilton http://www.hamiltoncountyflorida.com	building	building	No	no	no	no
Hardee http://www.hardeecounty.net/	no	Building, zoning	No	no	no	no
Hendry http://www.hendryfla.net	no	no	No	no	no	no
Hernando http://www.co.hernando.fl.us/	no	Building, zoning	No	no	no	no
Highlands http://www.hcbcc.net	Building, zoning, planning	building	no	no	no	no
Hillsborough http://www.hillsboroughcounty.org	Building, planning, zoning	Building, planning, zoning	no	yes	no	no
Homes No web site
Indian River http://indian-river.fl.us/government/	No	no	yes	no	no	no
Jackson http://www.jacksoncounty-fl.com/frameset1.html	Building, planning	Building, planning	no	no	no	No
Jefferson http://www.co.jefferson.fl.us/	Building, planning, zoning	no	no	no	no	no
Lafayette No web-site
Lake http://www.lakegovernment.com/	Building, planning, zoning	Building, planning, zoning	yes	yes	no	no
Lee http://www.lee-county.com/	Building, zoning	Building, zoning	no	no	no	no
Leon http://www.co.leon.fl.us/	Building, zoning, development, environmental	Building, zoning, development, environmental	yes	no	no	no
Levy No web-site
Liberty http://www.freenet.tlh.fl.us/Liberty_County/index.html	no	no	no	no	no	no
Madison http://www.madisonfl.org/	no	no	yes	no	no	no
Manatee http://www.co.manatee.fl.us/	Building, planning, zoning	Building, planning, zoning	no	yes	no	no
Marion http://www.marioncountyfl.org/	Building, planning, zoning	Building, zoning	yes	yes	no	no
Martin http://www.martin.fl.us/	Building, zoning, planning	Building, zoning, planning	yes	yes	Yes Kiva based solution	no
Mercer No web-site
Monroe http://www.co.monroe.fl.us	Planning, building	Building	no	yes	no	no
Nassau http://www.nassauclerk.com/	Planning, zoning,	Planning, zoning,	no	no	no	no
Okaloosa http://www.co.okaloosa.fl.us/	Planning, building	Planning, building	no	no	no	no
Okeechobee No web-site
Orange http://www.orangecountyfl.net/default.asp	Building, planning, zoning	Building, planning, zoning	yes	yes	no	no
Osceola http://www.osceola.org/	Building, licensing, zoning	Building, licensing, zoning	no	no	no	no
Palm Beach http://www.co.palm-beach.fl.us	Planning, building	Planning, building	no	no	no	no
Pasco http://www.pascocountyfl.net/	Development, zoning, building	Zoning, building development	yes	No	no	no
Pinellas http://www.co.pinellas.fl.us/bcc/	Building, development	Building, development	yes	yes	no	no
Polk http://www.polk-county.net/	Building, planning	building	no	yes	no	no
Putnam http://www.putnam-fl.com/	Planning, zoning, building	Planning, zoning, building	no	no	no	no
Santa-Rosa http://www.co.santa-rosa.fl.us/	building	building	yes	no	no	no
Sarasota http://www.co.sarasota.fl.us/	Building, licensing	Building, licensing	yes	yes	no	no
St. Johns http://www.co.st-johns.fl.us/	Building, planning	building	no	yes	no	no
St. Lucie http://www.stlucieco.gov/	Planning, building	Planning, building	yes	yes	no	no
Seminole http://www.co.seminole.fl.us/	Planning, building, addressing, zoning, development	Planning, building, addressing, zoning, development	yes	yes	no	no
Sumter http://bocc.co.sumter.fl.us/	Planning, zoning, building	Planning, zoning, building	no	no	no	no
Suwannee No web-site
Taylor No web-site
Union	n/a	n/a	n/a	n/a	n/a	n/a
Volusia http://volusia.org/	Building, zoning	Building, zoning	no	no	no	no
Wakulla No web-site
Walton http://www.co.walton.fl.us/	Building, zoning, development	no	no	no	no	no

Results:

14 counties (21%) don’t have official web pages

8 counties (11%) do not provide information about county growth development services/ application process

8 counties (11%) do not have downloadable forms/applications for the county growth development services

17 counties (25%) have GIS- based customized information

18 counties (26%) provide search for issued permits/schedule inspections/licensed constructors

6 counties (9%) have complete online permitting services (from application to issuance of permit)

2 counties (3%) have complete services for licensed constructors (from application to issuance of license)

information on 2 counties (3%) web-sites is not available due to web page reconstruction

The most comprehensive and developed county web-sites in the realm of growth management:

Dade

Brevard

Bay

Charlotte

Martin

Lake

These counties are currently transferring from step 3 (separate customized information by request) to step 4 (complete online services –e-permitting and e-licensing) of e-government development.