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Glatting Jackson IT Insfrastructure Assessment and Recommendations

Page history last edited by Karla Moore 15 years, 4 months ago

  Glatting IT Insfrastructure Assessment & Recommendations

 

1.1 Purpose

 

Any organization must manage its finances, contracts, and usage of IT assets throughout their lifecycles for the purpose of maintaining an optimal balance between business service requirements, total costs, budget predictability, and contractual and regulatory compliance. It is the intention of this assessment to provide recommendations to make sure this is achieved.

 

 

1.2 Scope

 

Assessing and providing recommendation on the Glatting Jackson IT Infrastructure.

 

 

1.3 Objective

 

  1. Collect IT specifications and information to meet the IT needs of the Firm.
  2. Perform an assessment of their IT Infrastructure.
  3. Provide recommendations for improvement

 

 

1.4 Stakehodlers

 

The stakeholders of the IT department at the Glatting Jackson firm can be divided into primary and secondary stakeholders, and providers of information. Primary stakeholders are those that are ultimately affected by the IT department outputs, and secondary stakeholders are those that have any kind of involvement with the IT department. Providers of information are those whose outputs are the IT department' inputs.

 

 

 
Stakeholders
Who Are They?
Potential Impact(s) or Concern(s)
PRIMARY
Glatting Jackson Personnel
Technical, Graphics/GIS, Business Service, and Administrative Assistants
§     Improve overall assessment (+)
§     Accurate information (+)
§     Quality service
Glatting Jackson Executive Board
In charge of budget, decision-makers, etc.
§     Budget (-)
§     Improve overall assessment (+)
§     Accurate information (+)
§     Quality service
SECONDARY
Glatting Jackson Clients
 
Glatting Jackson clients for projects such as Urban Design, Transportation,
Landscape Architecture, Planning,
Environmental Services, etc.
 
§     Accurate information (+)
§     Quality service
PROVIDERS OF INFORMATION
Vendors
Software and hardware providers
 
§     Accurate information (+)
§     Quality service
IT Consultants
Providers of IT assistance
§     Improve overall assessment (+)
§     Accurate information (+)
§     Quality service

 

 

1.5 Documents

 

Glatting Jackson_Focus Group Sessions.doc 

 

Glatting Jackson_Survey Results and Analysis.doc

 

Glatting Jackson_Software_Hardware Research.doc 

 

Glatting Jackson IT Insfrastructure Assessment and Recommendations 

 

 

1.6 Benchmarking

 

IT Policies

 

Retention Policies

 

 

1.7 Resources

 

  • Karla Moore - Project Manager 
  • Harish Ramakrisnan- SAGE Lead Developer
  • Abhijit Wakchaure - SAGE Developer
  • Brad Munt - UCF associate for Technology Development
  • Mridula     - UCF Business Analyst

 

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