Glatting IT Insfrastructure Assessment & Recommendations
1.1 Purpose
Any organization must manage its finances, contracts, and usage of IT assets throughout their lifecycles for the purpose of maintaining an optimal balance between business service requirements, total costs, budget predictability, and contractual and regulatory compliance. It is the intention of this assessment to provide recommendations to make sure this is achieved.
1.2 Scope
Assessing and providing recommendation on the Glatting Jackson IT Infrastructure.
1.3 Objective
- Collect IT specifications and information to meet the IT needs of the Firm.
- Perform an assessment of their IT Infrastructure.
- Provide recommendations for improvement
1.4 Stakehodlers
The stakeholders of the IT department at the Glatting Jackson firm can be divided into primary and secondary stakeholders, and providers of information. Primary stakeholders are those that are ultimately affected by the IT department outputs, and secondary stakeholders are those that have any kind of involvement with the IT department. Providers of information are those whose outputs are the IT department' inputs.
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Stakeholders
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Who Are They?
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Potential Impact(s) or Concern(s)
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PRIMARY
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Glatting Jackson Personnel
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Technical, Graphics/GIS, Business Service, and Administrative Assistants
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§ Improve overall assessment (+)
§ Accurate information (+)
§ Quality service
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Glatting Jackson Executive Board
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In charge of budget, decision-makers, etc.
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§ Budget (-)
§ Improve overall assessment (+)
§ Accurate information (+)
§ Quality service
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SECONDARY
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Glatting Jackson Clients
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Glatting Jackson clients for projects such as Urban Design, Transportation,
Landscape Architecture, Planning,
Environmental Services, etc.
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§ Accurate information (+)
§ Quality service
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PROVIDERS OF INFORMATION
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Vendors
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Software and hardware providers
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§ Accurate information (+)
§ Quality service
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IT Consultants
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Providers of IT assistance
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§ Improve overall assessment (+)
§ Accurate information (+)
§ Quality service
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1.5 Documents
Glatting Jackson_Focus Group Sessions.doc
Glatting Jackson_Survey Results and Analysis.doc
Glatting Jackson_Software_Hardware Research.doc
Glatting Jackson IT Insfrastructure Assessment and Recommendations
1.6 Benchmarking
IT Policies
Retention Policies
1.7 Resources
- Karla Moore - Project Manager
- Harish Ramakrisnan- SAGE Lead Developer
- Abhijit Wakchaure - SAGE Developer
- Brad Munt - UCF associate for Technology Development
- Mridula - UCF Business Analyst
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